Is this Okazaki hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Okazaki hotel have a swimming pool?

No, this Okazaki hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Okazaki hotel?

Best-rates for the Okazaki hotel starts from $166 per night with includes Accessibility, Child Friendly, Laundry, Restaurant, Bar, Internet, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Spa, Guest Services, Designated Smoking Area, TV, Balcony/Terrace, Wellness Facilities, Fireplace/Heating, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Okazaki hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Okazaki hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Okazaki hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Okazaki hotel?

Based on the information reported by the owner or manager, the Okazaki hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Okazaki hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Okazaki hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel | Hotel in Kyoto

| 9.4 (194 Reviews) | 1 Bathroom

Okazaki Hotel | THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Hotel in Okazaki, Kyoto

Luxury hotel with a fitness center and spa services
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Train station pick-up is free. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel offers 143 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bidet

Towels

Toothbrush and toothpaste

Hair dryer

Bedroom

Air conditioning

Bed sheets

Heating

Safe

Slippers

Breakfast

Hosted evening meal available daily for a fee of JPY 7000

1 restaurant

1 bar

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3729 for adults and JPY 1864 for children

Coffee/tea in common area(s)

Free bottled water

Parking

Free roundtrip train station shuttle from 8:00 AM - 8:30 PM

No onsite parking available

Train station shuttle at scheduled times

Accessibility

Wheelchair-accessible spa

Hand-held showerhead

Elevator

In-room accessibility

Handrails in stairways

Wheelchair-accessible path of travel

Bathroom emergency pull cord

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-width doorways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Low-height desk

Low-height counter and sink

Stair-free path to entrance

Activities

Spa services

Fitness center

Entertainment

Flat-screen TV

General

Front-desk safe

Vending machine

Elevator

Japanese

English

Designated smoking areas (fines apply)

Guest Services

Laundry facilities

Laundry facilities

Luggage storage

Daily housekeeping

Dry cleaning service

24-hour front desk

Concierge services

Internet

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Garden

Spa

Facials

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 3:00 am contactless check-in available late check-in subject to availability

Check-out

Check-out before 11:00 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately jpy 3729 for adults and jpy 1864 for children spa fee: jpy 7000 per night hosted evening meal: jpy 7000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Zachary

Jun 28, 2025 11:01:38 AM

Review Score: 4

Summary: Not friendly to tourists. We came for a business trip/ tourism. One of the front desk receptionist wanted to help me but the supervisor on duty made her stop while in the middle of assisting me, send her somewhere else and put me back in line. We as a group had a hard time getting any assistance from the front desk. We tried calling down for additionally pillows and it took over an hour. Our room we had asked to be serviced and never was.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin/Shower Booth, Non Smoking Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Ping - 6, Shower only, Rainfall showerhead, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive King, Non Smoking Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Executive Twin, Non Smoking Room Size: 452 square feet m² 2 Large Twin Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 13, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Shirakawa Suite, Non Smoking Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Bed count minimum 1, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Premier Triple/Shower Booth, Non Smoking Room Size: 420 square feet m² 3 Large Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 39, Shower only, Ping - 12, Bed count maximum 3, Square feet - 420, Number of bathrooms - 1, Bed count minimum 3
Deluxe Queen, Non Smoking Room Size: 258 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin, Non Smoking Room Size: 291 square feet m² 2 Large Twin Beds	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 291, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premier Twin, Non Smoking Room Size: 344 square feet m² 2 Large Twin Beds	General Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Awata Suite, Non Smoking Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 18, Square meters - 58, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Triple, Non Smoking Room Size: m² 3 Large Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Okazaki Suite, Non Smoking Room Size: 657 square feet m² 1 King Bed	General Square feet - 657, Number of living rooms 0, Private bathroom, Square meters - 61, Number of bedrooms - 0, Shower/tub combination, Ping - 18, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Queen/Shower Booth, Non Smoking Room Size: 226 square feet m² 1 Queen Bed	General Square meters - 21, Number of living rooms 0, Square feet - 226, Private bathroom, Number of bedrooms - 0, Ping - 6, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Pan Pacific Suite, Non Smoking Room Size: 926 square feet m² 1 King Bed	General Square meters - 86, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 26, Shower/tub combination, Square feet - 926, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Accessible Twin, Non Smoking Room Size: 301 square feet m² 2 Large Twin Beds	General Ping - 8, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Shower/tub combination, Raised toilet seat, Square meters - 28, Grab bar - in bathtub, Grab bar - near toilet, Square feet - 301, Number of bathrooms - 1, Accessible bathtub, Lowered electrical outlets in bathroom, Private bathroom, Wheelchair-accessible bathroom vanity, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Deluxe King, Non Smoking Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 258, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premier King/Shower Booth, Non Smoking Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1