Hotel New Otani Osaka | Hotel in Osaka

| 9.4 (2709 Reviews) |  1 Bathroom
Chuo Hotel | Hotel New Otani Osaka

Hotel in Chuo, Osaka

Luxury hotel with 11 restaurants, 5-minute walk to Osaka-jō Hall
Along with 11 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and outdoor tennis courts.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Toothbrush and toothpaste
  • Shower/tub combination
  • Hair dryer
  • Private bathroom
  • Soap
  • Shampoo
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Heating
  • Bed sheets
  • Safe
  • Iron/ironing board (on request)
  • Water-efficient showers only
  • LED light bulbs
  • Slippers
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Phone
  • Free newspapers
Breakfast
  • 11 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 4945 for adults and JPY 2875 for children
  • Electric kettle
  • Free bottled water
  • Refrigerator
Parking
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 5:00 PM
  • Wheelchair-accessible parking and van parking available
  • Bus station shuttle (surcharge)
  • Onsite parking options include a garage
  • Limo/town car service
  • Covered self parking on site (JPY 1200 per night; includes in/out privileges)
  • Airport shuttle at scheduled times
Accessibility
  • Doorbell and phone notification
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Elevator door width (inches): 43
  • Handrails in stairways
  • Thin carpet in room
  • Wheelchairs available on site
  • Stairway handrail height (inches): 35
  • Area rugs in public areas
  • Tile flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Cobblestone flooring in public areas
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • 1 on-site accessible parking spaces
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Boat tours
  • Theme parks
  • Bicycle rentals
  • Health/beauty spa
  • Art gallery
  • Shopping
  • Lifeguards on site
  • Sauna
  • Bike parking
  • 2 outdoor tennis courts
  • Indoor pool
  • Full-service spa
  • Shopping mall
  • Fitness center
Entertainment
  • 43-inch Smart TV
  • Digital channels
General
  • Meeting rooms - 17
  • Gift shop/newsstand
  • Front-desk safe
  • Elevator
  • Reception hall
  • Vending machine
  • Ballroom
  • Banquet hall
  • English
  • Japanese
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • Designated smoking areas
  • At least 80% lighting from LEDs
  • Vegetarian dining options
Guest Services
  • Refrigerator
  • Stroller
  • Babysitting (surcharge)
  • Indoor pool
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Hair salon
  • Daily housekeeping
  • Dry cleaning service
  • Wedding services
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free wired internet
Outdoors
  • Lifeguards on site
Spa
  • Manicures and pedicures
  • Sauna
  • Facials
  • Spa open daily
  • Body scrubs
  • Hot tub

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 4945 for adults and jpy 2875 for children airport shuttle fee: jpy 1800 per person (one-way) airport shuttle fee per child: jpy 900 (one-way), (from 6 to 12 years old) covered self parking fee: jpy 1200 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) pool fee: jpy 6000 per night facilities fee: jpy 3850 per person and includes use of: sauna; hot tub; fitness facilities the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Access to the night pool 6:30-10 pm is available for guests ages 18 and older by reservation only. cashless transactions are available extra-person charges may apply and vary depending on property policy for the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool. government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the optional pool fee varies from jpy 5,000 - 6,000 per person, per entry. the listed optional pool fee applies to guest ages 13 and older for access to the pool. the pool fee for children ages 4-12 is jpy 2,000 per person, per entry. children ages 0-3 can access at no charge. please contact property for more details. this property accepts credit cards and cash this property requires children 0-3 years old to wear waterproof pants in the pool. this property uses eco-friendly cleaning products

Reviews

Bruce
Jan 28, 2026 04:29:45 AM
Review Score:   10
Summary: Wonderful and welcoming staff, amazing views from the room.
See All Reviews

Room Arrangement

Room Info Facilities
Luxury Junior Suite, High Floor, Non-smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Double Bed
Luxury Junior Suite, High Floor, Non-smoking

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Suite for 3persons Selected at Check-in Non Smoking
Room Size: 646 square feet m2
3 Large Twin Beds and Twin Bed
Suite for 3persons Selected at Check-in Non Smoking

General

Square feet - 646, Number of living rooms 0, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
Deluxe Single Room, Non Smoking
Room Size: 258 square feet m2
1 Twin Bed
Deluxe Single Room, Non Smoking

General

Number of living rooms 0, Bathrobes, Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room, Non Smoking, Town View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Town View

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 322, Bed count minimum 2, City view, Free cribs/infant beds, Bed count maximum 2
Superior Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Superior Twin Room, Non Smoking, Castle View

General

Low bed height (centimeters) - 50, Number of bedrooms - 0, Wheelchair-width doorways, Toilet grab bar height (centimeters) - 70, Lever door handles, Square feet - 322, Grab bar - near toilet, Lowered locks/deadbolt, Lowered electrical outlets in bathroom, Square meters - 30, Doorway wheelchair width (inches) - 34, Low bed height (inches) - 20, Low-height bed, Bathroom emergency pull cord, Height-adjusted amenities, Bed count minimum 2, Number of living rooms 0, Low-height counters/sink, Wheelchair accessible, Free cribs/infant beds, Lowered peephole/view port in door, Low counters/sink height (inches) - 29, Doorway wheelchair width (centimeters) - 86, Ping - 9.05, Park view, Low counters/sink height (centimeters) - 74, Toilet grab bar height (inches) - 28, Bed count maximum 2
Family Suite for 4 People Non-Smoking
Room Size: 753 square feet m2
4 Large Twin Beds
Family Suite for 4 People Non-Smoking

General

Bed count minimum 4, Number of living rooms 0, Bathrobes, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Ping - 21.16, Bed count maximum 4, Free cribs/infant beds
Japanese Suite, Non Smoking, City View
Room Size: 646 square feet m2
4 Twin Futons Bed
Japanese Suite, Non Smoking, City View

General

Bed count minimum 4, Square feet - 646, Number of living rooms 0, Square meters - 60, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Bed count maximum 4, City view
Deluxe Twin Room, Non Smoking, Castle View
Room Size: 322 square feet m2
2 Twin Beds
Deluxe Twin Room, Non Smoking, Castle View

General

Number of living rooms 0, Bathrobes, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite - Selected at Check-in Non Smoking
Room Size: 646 square feet m2
2 Twin Beds
1 Double Bed
Suite - Selected at Check-in Non Smoking

General

Square feet - 646, Number of living rooms 0, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18.15, Park view, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Deluxe Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Deluxe Double Room, Non Smoking, Castle View

General

Number of living rooms 0, Bathrobes, Ping - 9, Square meters - 30, Number of bedrooms - 0, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Executive Junior Suite, Non Smoking
Room Size: m2
2 Twin Beds
Executive Junior Suite, Non Smoking
Superior Double Room, Non Smoking, Castle View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Castle View

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)
Room Size: 430 square feet m2
4 Large Twin Beds and Twin Beds
Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

General

Bed count minimum 4, Number of living rooms 0, IndRm-RenoRecent-Year 2017, Square meters - 40, Number of bedrooms - 0, No cribs (infant beds), Park view, IndRm-RenoRecent-Month August, Bed count maximum 4, Square feet - 430, Ping - 12.08
Family Suite for 5 People Non-Smoking
Room Size: 753 square feet m2
5 Large Twin Beds and Twin Bed
Family Suite for 5 People Non-Smoking

General

Number of living rooms 0, Bathrobes, Bed count minimum 5, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Park view, Bed count maximum 5, Free cribs/infant beds, Ping - 21
Luxury Connecting Suite, 4 Adults, Castle View
Room Size: 1184 square feet m2
4 Large Twin Beds
Luxury Connecting Suite, 4 Adults, Castle View

General

Bed count minimum 4, Number of living rooms 0, Bathrobes, Ping - 33.27, Number of bedrooms - 2, Park view, Bed count maximum 4, Square meters - 110, Square feet - 1184, Free cribs/infant beds
Deluxe Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Twin Beds
Deluxe Triple Room, Non Smoking, Town View

General

Number of living rooms 0, Bathrobes, Square meters - 40, Number of bedrooms - 0, Ping - 12, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Superior Triple Room, Non Smoking, Town View
Room Size: 431 square feet m2
3 Twin Beds
Superior Triple Room, Non Smoking, Town View

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12.11, Bed count maximum 3, Square feet - 431, City view, Free cribs/infant beds, Bed count minimum 3
Run of The House, Non Smoking
Room Size: 322 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Non Smoking

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Room and bed type depend on availability check-in, Square feet - 322, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Triple Room, Non Smoking, Castle View
Room Size: 430 square feet m2
3 Twin Beds
Superior Triple Room, Non Smoking, Castle View

General

Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Ping - 12, Park view, Bed count maximum 3, Square feet - 430, Free cribs/infant beds, Bed count minimum 3
Run of The House, Smoking
Room Size: 323 square feet m2
2 Twin Beds
1 Queen Bed
Run of The House, Smoking

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 323, Bed count minimum 1, City view, Free cribs/infant beds, Bed count maximum 2
Superior Double Room, Non Smoking, Town View
Room Size: 322 square feet m2
1 Queen Bed
Superior Double Room, Non Smoking, Town View

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Square feet - 322, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Economy Double Room, Non Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Non Smoking, Town View

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Single Room, Smoking, Town View
Room Size: 215 square feet m2
1 Twin Bed
Single Room, Smoking, Town View

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Number of bedrooms - 0, Ping - 6.04, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Economy Triple Room, Non Smoking, Town View
Room Size: 322 square feet m2
3 Twin Beds
Economy Triple Room, Non Smoking, Town View

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 322, Bed count maximum 3, City view, Free cribs/infant beds, Bed count minimum 3
Junior Suite, Non Smoking
Room Size: 646 square feet m2
1 Double Bed
2 Twin Beds
Junior Suite, Non Smoking

General

Square feet - 646, Bathrobes, Square meters - 60, Number of bedrooms - 1, Ping - 18, Park view, Separate bedroom, Bed count minimum 1, Number of living rooms 1, Free cribs/infant beds, Bed count maximum 2
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed
Room Size: 747 square feet m2
3 Twin Beds
Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 747, Park view, Square meters - 69, Bed count maximum 3, Free cribs/infant beds, Ping - 21, Bed count minimum 3
Single Room, Non Smoking, Town View
Room Size: 215 square feet m2
1 Twin Bed
Single Room, Non Smoking, Town View

General

Number of living rooms 0, Ping - 6.0, Square feet - 215, Number of bedrooms - 0, Square meters - 20.0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, City view
Economy Double Room, Smoking, Town View
Room Size: 258 square feet m2
1 Double Bed
Economy Double Room, Smoking, Town View

General

Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1, City view, Free cribs/infant beds
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)
Room Size: 647 square feet m2
4 Large Twin Beds
Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

General

Bed count minimum 4, Square meters - 60, Square feet - 647, No cribs (infant beds), Number of bedrooms - 1, Ping - 18.18, Bed count maximum 4, Number of living rooms 1, City view
Economy Triple Room, Non Smoking, Castle View
Room Size: 322 square feet m2
3 Twin Beds
Economy Triple Room, Non Smoking, Castle View

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.05, Park view, Square feet - 322, Bed count maximum 3, Free cribs/infant beds, Bed count minimum 3
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