Is this Alcala resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Alcala resort have a swimming pool?

Yes, this Alcala resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala resort?

Best-rates for the Alcala resort starts from $325 per night with includes Restaurant, Toiletries, Entertainment, Hot Tub, View, Ocean View, Business Services, Bedding/Linens, Internet, Spa, Guest Services, Laundry, Air Conditioner, Wheelchair Accessible, Security/Safety, Sports/Activities, Pet Friendly, TV, Balcony/Terrace, Accessibility, Breakfast, Child Friendly, Parking, Pool, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala resort?

Based on the information reported by the owner or manager, the Alcala resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Gran Melia Palacio de Isora | Resort in Guia de Isora

| 8.8 (485 Reviews) | Pet Friendly 1 Bathroom

Alcala Resort | Gran Melia Palacio de Isora

Resort in Alcala, Guia de Isora

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Guia de Isora resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Toilet paper

Bidet

Bathrobes

Hair dryer

Towels

Soap

Shampoo

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Down comforter

Premium bedding

Bed sheets

Laptop-compatible safe

Phone

Recycling

Iron/ironing board (on request)

Slippers

Breakfast

9 restaurants and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 10 for children

2 poolside bars, 5 bars/lounges and 1 beach bar

Room service available

Minibar

Parking

Self parking on site (EUR 10 per night)

Electric car charging station on site

Accessibility

Elevator door width (inches): 51

Tile flooring in room

Wheelchair-accessible concierge desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Activities

Boat tours

Golfing

Bicycle rentals

Golf lessons

Scuba diving

Parasailing

Mountain biking

Scooter/moped rentals

Snorkeling

Surfing/body boarding

Whale watching

Hiking/biking trails

Yoga classes

Full-service spa

Shopping

3 outdoor padel courts

Arcade/game room

Tennis

Segway rentals/tours

2 outdoor tennis courts

Archery

Pilates classes

Fitness classes

Volleyball

Children's pool

3 outdoor pools

Lifeguards on site

24-hour fitness center

Entertainment

32-inch flat-screen TV

Cable/satellite channels

General

Conference space (12917 square feet)

Meeting rooms - 15

Business center

Ballroom

Front-desk safe

Gift shop/newsstand

ATM/banking services

Reception hall

Elevator

Banquet hall

French

Italian

Russian

English

German

Spanish

Smoke-free property

Beach towels

Guest Services

Free children's club

Children's games

Waterslide

Arcade/game room

Laundry facilities

Supervised childcare (surcharge)

Children's pool

3 outdoor pools

Snack bar/deli

Babysitting (surcharge)

Porter/bellhop

Daily housekeeping

Tennis lessons

Tour/ticket assistance

Wedding services

Multilingual staff

Concierge services

24-hour front desk

Hair salon

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Pool cabanas (surcharge)

Outdoor entertainment area

Beachfront location

Pool sun loungers

Beach loungers

Outdoor furniture

Terrace

Pool umbrellas

Nature reserve

Lifeguards on site

Beach umbrellas

Furnished balcony or patio

Spa

Turkish bath/hammam

Body scrubs

Aromatherapy

Ayurvedic treatments

Body treatments

Outdoor treatment areas

Massage - prenatal

Massage/treatment rooms

Sauna

Massage - deep-tissue

Spa open daily

Body wraps

Massage - sports

Hydrotherapy

Detox wraps

Steam room

12 treatment rooms

Hot tub

Manicures and pedicures

Couples treatment room(s)

Facials

Massage - hot stone

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 25 for adults and eur 10 for children self parking fee: eur 10 per night pet fee: eur 80 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets food and water bowls are available pets allowed for an extra charge of eur 80 per pet, per day pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Carlos

Aug 24, 2025 06:02:32 PM

Review Score: 8

Summary: Ridiculous reservation system for the hotel restaurants. It simply does not work. Always says everything is fully booked and tables are empty. People make reservations and they don't use them. Doesn't say a lot about the kind of people that stay here.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (2+1) Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Sofa bed, Ping - 24, Separate bedroom, Square feet - 840, Extra bed count 1, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Deluxe Room (2+1) Room Size: 516 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Square feet - 516, Sofa bed, Square meters - 48, Ping - 14.5, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Suite (2+2) Room Size: 732 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Square feet - 732, Electric kettle, Ping - 20.57, Number of bedrooms - 1, Sofa bed, Square meters - 68, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Deluxe Room, Partial Ocean View Room Size: 581 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Square feet - 581, Number of bathrooms - 1, Square meters - 54, Private bathroom, Separate bathtub and shower, Ping - 16, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Room (Front Sea View) Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Square meters - 48, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Red Level Suite Ocean View (2+2) Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square feet - 840, Extra bed count 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Espresso maker, Club level room, Bed count minimum 2, Private hot tub, Dining table, Sofa bed, Square meters - 78, Number of living rooms 1, Number of bathrooms - 1, Private bathroom, Separate sitting area, Rainfall showerhead, Refrigerator, Microwave (on request), Bed count maximum 2
Deluxe Room Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Private bathroom, Square feet - 517, Separate bathtub and shower, Number of bedrooms - 0, Electric kettle, Ping - 14.53, Square meters - 48, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2, Number of bathrooms - 1
Red Level Master Suite 2 Bedrooms Ocean View Room Size: 1421 square feet m² 3 King Bed and Twin Beds	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Partial ocean view, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square feet - 1421, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count maximum 3, Square meters - 132, Microwave (on request), Bed count minimum 3
Deluxe Room (Front Sea View 2+1) Room Size: 517 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Sofa bed, Square meters - 48, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Bed count maximum 3, Ocean view, Bed count minimum 2
Deluxe Family Room Room Size: 534 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 534, Number of bedrooms - 0, Electric kettle, Ping - 15.1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Separate bathtub and shower, No rollaway/extra beds, Rainfall showerhead, Refrigerator, Bed count maximum 3, Bed count minimum 2, Microwave (on request)
Suite Room Size: 840 square feet m² 1 King Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Ping - 24, Separate bedroom, Square feet - 840, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count minimum 1, Bed count maximum 1, Microwave (on request)
Deluxe Room Partial Sea View (2+1) Room Size: 592 square feet m² 2 King Bed and Twin Sofa Bed 3 Large Twin Beds and Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Partial ocean view, Sofa bed, Square feet - 592, Extra bed count 1, Square meters - 55, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 17, Rainfall showerhead, Bed count maximum 3, Bed count minimum 2
Deluxe Family Room (2+2) Room Size: 517 square feet m² 3 King Bed, Twin Sofa Bed and Twin Bed 4 Large Twin Beds, Twin Sofa Bed and Twin Bed	General Number of living rooms 0, Square feet - 517, Number of bedrooms - 0, Electric kettle, Square meters - 48, Number of bathrooms - 1, Private bathroom, Separate bathtub and shower, Ping - 15, Rainfall showerhead, Refrigerator, Bed count maximum 4, Microwave (on request), Bed count minimum 3
Red Level Master Suite 2 Bedrooms Resort View Room Size: 1249 square feet m² 3 King Bed and Twin Beds	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Ping - 35, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Square meters - 116, Square feet - 1249, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count maximum 3, Microwave (on request), Bed count minimum 3
Red Level Suite Ocean View Room Size: 850 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Partial ocean view, Ping - 24, Square feet - 850, Square meters - 79, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Two Bedroom Master Suite Room Size: 1421 square feet m² 4 King Bed, Large Twin Beds and Double Sofa Bed	General Bed count minimum 4, Private hot tub, Dining table, Electric kettle, Number of bedrooms - 2, Ping - 40, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Square feet - 1421, Espresso maker, Separate sitting area, Rainfall showerhead, Refrigerator, Bed count maximum 4, Square meters - 132, Microwave (on request)
Red Level, Suite, Resort View Room Size: 840 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Dining table, Electric kettle, Number of bedrooms - 1, Ping - 24, Square feet - 840, Square meters - 78, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Jetted bathtub, Private bathroom, Separate bathtub and shower, Espresso maker, Separate sitting area, Club level room, Rainfall showerhead, Refrigerator, Bed count minimum 2, Microwave (on request), Bed count maximum 2