Is this Castelo Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Castelo Hotel?

Check-in time for Castelo Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Castelo Hotel have a swimming pool?

No, this Castelo Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castelo Hotel?

Best-rates for the Castelo Hotel starts from $123 per night with includes Laundry, Parking, Balcony/Terrace, Wellness Facilities, Spa, Fireplace/Heating, Hot Tub, TV, Sports/Activities, Restaurant, Entertainment, Internet, Wheelchair Accessible, EV Charge Station, Security/Safety, Bar, Toiletries, Guest Services, Breakfast, Kitchen, Air Conditioner, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castelo Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castelo Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castelo Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castelo Hotel?

Based on the information reported by the owner or manager, the Castelo Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castelo Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Castelo Hotel | Hotel in Chaves

| 9.0 (2252 Reviews) | 10 Bathrooms 20 Guests

Hotel in Chaves

Located in Chaves, a 3-minute walk from Chaves Thermal Spa, Castelo Hotel has accommodations with a shared lounge, private parking and a bar. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms come with a desk. Rooms come with a safety deposit box, while some rooms include a terrace and others also feature city views. The rooms in Castelo Hotel are equipped with a flat-screen TV and free toiletries. The accommodation offers a buffet or continental breakfast. The area is popular for cycling, and bike rental is available at Castelo Hotel. Speaking English, Spanish, French and Italian at the reception, staff are always at hand to help. Golf Course Vidago Palace is 15 miles from the hotel, while Carvalhelhos Thermal Spa is 22 miles from the property.

Castelo Hotel is located in Chaves.

This 39 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Spa, and several others. This is a 4 star rated property and has over 2252 reviews with the average score of 9 . Coming to Chaves and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 39 Bedrooms Hotel if you want to learn more about this place in Chaves. These details are authentic, as they are provided by our partner, booking.com.

This Castelo Hotel in Chaves is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Castelo Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Coffee house on site

Snack bar

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Parking garage

Parking on site

Electric vehicle charging station

Accessible parking

Accessibility

Raised toilet

Wheelchair accessible

Toilet with grab rails

Bathroom emergency cord

Lowered sink

Activities

Fitness center

Fishing

Horseback riding

Massage

Spa facilities

Walking tours

Cycling

Bike tours

Hot tub/Jacuzzi

Temporary art galleries

Fitness

Sauna

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Wifi in all areas

Elevator

Safe

Hypoallergenic room available

Soundproof rooms

Smoke-free property

Guest Services

Room service

Baggage storage

Shared lounge/TV area

Ironing service

24-hour front desk

Fax/Photocopying

Concierge

Daily housekeeping

Tour desk

Laundry

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor furniture

Security/Safety

Key card access

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note that the spa is paid, and according to availability upon arrival. please check with the hotel before check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 8313

Reviews

Value for money:

Location:

9.62

Staff:

9.48

Facilities:

9.23

Comfort:

9.51

Cleanliness:

9.58

Andrew

Nov 28, 2025 08:00:00 AM

Review Score: 7

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: A pleasant hotel with a nice room and big comfy bed

Negative: The breakfast hot food was tepid at best with a poor selection. The staff weren't very friendly.

Summary: A nice place to stay

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view
Double Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Toilet with grab rails, Emergency cord in bathroom, Entire unit wheelchair accessible, Roll-in shower Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view
King Suite with Balcony Room Type: Suite Room Size: 37 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View View, Quiet street view, Mountain view, Landmark view, City view Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed
Deluxe Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels Activities Hot tub Outdoors Balcony, Terrace Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View View, Quiet street view, Mountain view, Landmark view, City view Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow
Deluxe Superior Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels Activities Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens View Mountain view, Landmark view, View Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow
King Suite with Spa Bath Room Type: Suite Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Spa tub, Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels Activities Hot tub Outdoors Balcony, Outdoor furniture, Terrace Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed
Suite Contemporânea Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view
Superior Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels Living Area Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view
Twin Room Room Type: Twin Room Size: 18 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels Living Area Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Shower chair, Toilet with grab rails, Emergency cord in bathroom, Entire unit wheelchair accessible, Roll-in shower Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view
Suite Room Type: Suite Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Hypoallergenic, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels Living Area Sofa, Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Linens Services Wake-up service Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator Room Amenities Hypoallergenic pillow, Clothes rack, Socket near the bed, Non-feather pillow View Quiet street view